What Are Some Typical Credit Card Refund Policies?


Quick Answer

MasterCard features a satisfaction guarantee that enables cardholders to return purchases within 60 days since the purchase date and receive up to $250 if the original store refuses to accept returns, according to the company. Discover's return guarantee allows cardholders to receive up to $500 in refunds on qualifying items if the original store declines returns within 90 days since the purchase date.

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Full Answer

If the original retailer refuses to accept returned items, American Express offers up to $300 in refunds for each eligible product if customers return items within 90 days of purchase, explains the credit card company. However, the refundable amount does not include shipping and handling costs. Returned products must be in their original packaging. American Express refunds a maximum of $1,000 every calendar year per cardholder.

Retailers typically offer full refunds to customers who promptly return items in original packaging and include the receipts, reports CreditCards.com. Some retailers impose certain limitations if customers cannot provide the receipts of items to return.

Barnes & Noble's return policy states that customers may return purchases within 14 days along with the receipts, while Best Buy enables regular customers to return eligible products, including original receipts and a photo ID, within 15 days, explains CreditCards.com. Dilliard's implements a 30-day return policy and doesn't require the original receipt if the proof-of-purchase label is intact.

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