The types of insurance accepted by Aspen Dental vary by location, but Aspen works with most insurance companies, according to a PBS Frontline report. Each specific Aspen Dental location is able to give a detailed list of insurance providers with which they work.
Aspen Dental was founded by Robert Fontana in 1998, according to PBS. Headquartered in East Syracuse, New York, Aspen Dental had expanded to 22 different states and operates nearly 350 locations, as of 2012. The Los Angeles-based private equity firm Leonard Green & Associates purchased the Aspen Dental chain in 2010 for about $550 million.
Aspen Dental has been involved in a number of legal proceedings. The company settled a lawsuit in Suffolk County, Massachusetts, in 2014 for nearly $1 million after being sued for deceptive advertising and charging for services not provided, according to the Massachusetts Attorney General. In 2015, Aspen Dental reached a $450,000 settlement with the New York Attorney General after an investigation found that Aspen had been providing unauthorized dental and dental hygiene services, as claimed by the New York Attorney General. The PBS article relates numerous customer claims of fraudulent activities and deceptive financing practices, as well exaggerated diagnoses and heavy sales tactics.