Q:

What type of reviews does Beneficial generally receive?

A:

Quick Answer

Beneficial Finance generally receives negative reviews, with high interest rates and refusals to refinance being common complaints. Several positive reviews state Beneficial is a good way to get loans with bad credit.

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Full Answer

One positive review stated that Beneficial had good customer service and that representatives worked with the customer even when his payments were several days late. The loan officer also made concessions when the customer missed a payment.

Several negative reviews stated Beneficial added onto the original loan without notice, and often threatened homeowners with foreclosure. Other customers complained of being unable to talk to a representative face-to-face. Many customers cited an inability to pay off Beneficial loans because they did not know payments were interest only and not lowering the balance of the loan.

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