The information that appears on a policy procedure document typically includes a list of instructions or steps to complete a specific task related to the policy, such as how to file for time off as part of a vacation allotment. The exact nature of the steps vary between procedures, as the content of a policy may vary significantly between companies.Continue Reading
A business policy can cover any number of rules or regulations for the methods in which an employee should conduct herself within the workplace, such as compliance with a dress code or the types of websites she may visit on a company computer. It can also appear as the general guidelines for responding to a specific situation.
For example, a retail store may have a return policy that states employees are to attempt all returns on merchandise if the customer has a receipt. In this situation, the employee would turn to the return procedures, which may include specific instructions about how to scan the receipt and check the store's database for a record of the item.
A procedure document typically contains instructions on how to accomplish a specific task, although it may not mention or contain details about the reasons for taking on the task in the first place, keeping the document applicable to multiple situations.Learn more about Managing a Business