Aspiring utility meter readers undergo on-the-job training when they are hired by a company. The education requirement is typically a high school diploma. Most employers prefer to hire detail-oriented applicants with basic math and route navigation skills. Good English speaking and writing skills and interpersonal skills are also important, as utility meter readers sometimes enter private properties to do their jobs.Continue Reading
The work of utility meter readers involves keeping track of water, electricity or gas usage of residential and commercial customers. They typically drive to a customer's location, record meter readings, inspect meters for issues, and monitor unusual usage levels. They also check for signs of tampering associated with unauthorized connections.
Utility meter readers must be prepared to work in outdoor environments and communicate with customers in a friendly, professional way. Because they visit the homes of customers, they need to learn to avoid potential obstructions, such as dogs.
Other responsibilities of utility meter readers include connecting or disconnecting utility services, collecting past-due bills, answering queries of clients, and updating addresses and meter locations. Moreover, they report problems such as obstructions, equipment damage or meter issues to service departments. Some meter readers drive watercraft, aircraft, forklifts or other mechanized equipment to reach particular locations. Meter reading also sometimes requires managing complaints and negotiating with dissatisfied customers.Learn more about Career Aspirations