Forexworld provides an online tracking tool that allows customers to check the delivery status of their packages using tracking codes. Every order has a unique tracking code that customers can use to track orders without logging in to their accounts.
As of 2015, only customers from the Philippines are allowed to use this service. The company allows orders from the same supplier and ships after receiving the full package. Customers can give special instructions regarding their orders or shipping details. Shipping from the warehouse can only occur after the customer makes a request, and customers receive notifications at every stage of the shipping process.
Buyers in the Philippines purchase goods from their favorite U.S.-based websites, such as eBay and Amazon. Shoppers choose the drop ship option as the order type, and this allows the goods to delivered to the Forexworld warehouse in the United States. The items are later shipped to the final delivery address in the Philippines.
Charges depend on packaging dimensions, weight and the cost of the items, and it may take seven to 10 days for customers to receive their orders. As of 2015, Forexworld only accepts payments through PayPilipinas, BDO bank deposit and BPI. Additionally, there is an 8 percent service fee on order transactions exceeding 20 different items.