To track a MoneyGram transfer, you need to log in to your account, find the My Account screen, locate the right reference number, and know the meaning of each status, indicates The Nest. MoneyGram is a secure and simple system that allows you to send money, and transaction tracking is important.Continue Reading
To log in successfully, you have to go to the company's website and search for a link at the top-right corner that tells you to sign in. Once you click on the link, you should enter your username and password to access your transaction information, explains The Nest.
Once you log in, the next step is finding my account screen and searching through your recent activity to see the transfers made through the system. The system gives the recipient's name and the date of the transfer. Clicking on the recipient's name enables you to see your transaction history with that person, according to The Nest.
If you have several transfers to that same person in the past, you see them in the transaction history. In such a case, refer to the transaction receipt and match the number from those listed on the screen. Once you identify the actual transaction, go to the status section and find detailed information, says The Nest.
You have to know the meaning of each status. A "pending status" appears after you initiate the transfer, meaning that the company is yet to verify the source of the money. "In progress" comes when the company approves the source and is in the process of processing the transfer. "Payment complete" means money is available but not yet claimed by the recipient. If the recipient claims the money, the system displays a "picked up" status, explains The Nest.Learn more about Personal Banking