Q:

What are toll-free telephone numbers?

A:

Quick Answer

Toll-free telephone numbers are set up with special coding that permits callers to phone a business or an individual without having to pay long distance charges. Incoming calls are routed to the subscriber's phone line, and the related costs are billed to the subscriber.

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Full Answer

The Federal Communications Commission governs rules regarding the use of toll-free numbers and how they are obtained. The ability to access the toll-free number database and assign numbers is restricted to certified toll-free service providers. The FCC handles unresolved billing disputes and complaints regarding the use and assignment of numbers. The original toll-free code was 800; as of 2015, the other five available toll-free codes are 888, 877, 866, 855 and 844.

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