Prometric offers several toll free numbers; 866-776-6387 reaches the company's corporate headquarters in Baltimore, Maryland. Candidates who need accommodations for disabilities or language barriers may call 800-443-1684 for IT Examinations; 888-226-9406 for State Licensure Examinations; and 800-967-1139 for all other examinations. Candidates may reach the Candidate Care Team at 800-775-3926.
For questions regarding examination development solutions, employers may call 877-725-3708 to speak to a Prometric representative. The test development team helps employers develop professional examinations that meet local certifications or licensing requirements.
The test delivery team works with employers to ensure convenient examination venues and customized examination preparation and delivery. Prometric also schedules examination dates, registers candidates and provides professional test center management.