When writing letters to patients, both the layout and the language should be clear to ensure that any instructions or directions given are not contradicting. The letters should also include contact details so patients can call back in case they have queries, as National Health Service states.
Doctors should avoid using long words in their letters to patients, especially when short ones are adequate. Jargon or abbreviations should be avoided when writing patient letters, since it is likely the recipients may not understand them. The letters should also have a clear format to ensure that patients with physical impairments can read them without straining, as National Health Service advises.