Save money when buying furniture online by researching the store to ensure the quality of its products, checking its shipping policy to avoid hidden charges, waiting for sales, and looking for special site promotions. It may also help for buyers to visit physical locations, when possible, to view the items in person as well as using online money-back services.
Buyers should read customer reviews for online furniture stores on business review sites to understand the experiences of other customers and identify any potential issues, such as poor customer service, low-quality furniture or a tendency to ship incomplete products. Once a buyer identifies a reputable site, she should repeat the research process by reading the customer reviews on individual pieces of furniture. Many stores feature a system that includes both star rankings and written reviews, which allows the buyer to see the highest- and lowest-rated pieces and read the reasons for each review.
Some online furniture stores also hide the shipping costs on items, so buyers need to read the full policy for shipping to understand the potential fees. In some cases, stores may also offer free shipping on purchases that meet a minimum price or weight. Buyers should also read the return policy to understand which items qualify, as online shopping makes it hard to test products beforehand. If the online store has a physical location, it may be helpful to visit it to test out the furniture. Also, stores that participate in an online cash-back program, such as the one available through Ebates.com, offer increased savings.