As of 2015, the phone number for customer service at Time Warner Cable in Ohio is 1-800-892-4357. There is also the option of using the online chat function with a Time Warner agent if you are not able or do not want to use the telephone for service.
As an alternative to using the 1-800 number for customer service or the online chat option, there is a virtual agent that provides answers to many frequently asked questions. The virtual agent option works in a very similar manner to a forum, but on a more personal level. Clients or potential clients can type in their question or concern and they receive a series of optional answers that are sorted based on keywords found in the question itself.