How Do You Get Through to Busy Phone Lines?

In order to get through to busy phone lines, use the busy redial service. Busy redial services are easy to set up and easy to deactivate, notes Verizon.

Busy redial is a service that automatically calls busy phone lines on a regular basis until the line becomes free. When the line is free, the service rings the caller to connect him or her to the desired number. To set up the busy line redial on most networks, use the following steps.

  1. Hang up the phone
  2. Hang up the phone to access the service. Pick up the phone again and listen for a dial tone.

  3. Press in the redial code
  4. On most networks, the redial code is the star symbol followed by the number 66. Some services such as Verizon offer voice activated redial services. To use these, simply follow the voice prompts.

  5. Wait for a call
  6. The busy redial attempts to connect to the number for up to 30 minutes, according to Cox customer support. When the phone rings, simply pick it up and the call will automatically connect.

Customers can cancel busy redial services by pressing the star symbol followed by the number 86. The service also cancels itself automatically after 30 minutes.