What Are Some Techniques Used in Conflict Resolution?


Quick Answer

Techniques used in conflict resolution include listening before speaking, remaining impartial, handling resolution as soon as possible and gathering in a group to handle resolution when necessary. Negotiation courses are also available to help diffuse conflict in the workplace.

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Full Answer

By listening before speaking, one can learn the root of the conflict in order to figure out a way to effectively resolve it. Remaining impartial also allows for a fair and balanced resolution. Delaying proper resolution can cause the situation to deteriorate further, which can result in poor work performance. Conflict also shouldn't be addressed too soon before the situation has been analyzed and all sides have been taken into consideration.

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