How do you get technical support from McAfee?


Quick Answer

McAfee technical support is available both online and by phone, as of 2015. Businesses can access help at MySupport.McAfee.com, which also includes phone numbers for business tech support. Residential customers use Service.McAfee.com instead, and have to click on a Go To Technical Support tab on the website.

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Full Answer

Residential tech support is broken down into two categories, PC and Mac Security and Mobile Security. Either way, the support site first recommends the McAfee Virtual Technician, a computer program that can diagnose and fix many common problems. If that fails, the site recommends the FAQs section, allowing customers to look up their specific problem. Actual technical support is only contacted if the problem persists after the above solutions are attempted. All McAfee tech support is free of charge.

McAfee is a part of the Intel Security umbrella, despite being marketed under its original name.

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