The Federal Trade Commission has some tips for customers who wish to utilize layaway plans for those retailers who offer the program. Layaway purchase plans are also available through online merchants. Some sites also offer layaway plans for items such as sporting event tickets and traveling.
If a customer is going to utilize a merchant's layaway plan, he should find out how much time he has to pay for the service or merchandise, when the payments are due, how much the minimum payment is, and what possible charges may arise as a result of using the plan. Some plans have penalties for missed or late payments, or a merchandise restocking fee. Customers should also find out the retailer's return policy. Some merchants may give a consumer all of his money back for a return, while some may only offer a merchandise credit.
Consumers should contact their state Attorney General or local consumer protection agency for more information regarding certain retailers and merchants. The Consumer Protection Agency also advises customers to keep accurate and detailed records of their payments and transactions regarding the layaways.Learn more about Corporations