Submit a USPS insurance claim form online by visiting the File a Claim page of USPS.com and following the online prompts to provide the necessary information. As of April 2015, customers may also call the USPS customer support number to request a domestic or international claim form via mail.Continue Reading
Filing an insurance claim on a package or piece of mail shipped through the USPS allows the sender to receive monetary compensation for any damage or loss incurred to the package. The time frame for filing the claim varies based on the shipping method, so a customer needs to make sure she files her claim within the specified period to be avoid having the claim invalidated. A list of the different time periods per shipping method is found on the USPS website.
When filing a claim within the correct filing period, the customer needs to provide information to substantiate the claim, starting with the USPS tracking number. This number allows the postal service to see when and where the packaged was shipped. The customer needs to provide proof of insurance on the package, typically in the form of a receipt. Customers also need to show proof of the item's value as well as clear evidence of damage.Learn more about Mail & Shipping