What Are the Steps Involved in Filing Sun Life Disability Claims?


Quick Answer

Sun Life offers both short- and long-term disability insurance coverage, according to its website. In order to file a claim, a covered employee must file a claim statement, which may be filled out online or on paper.

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Full Answer

On the claims statement, explains the Sun Life FAQs, the covered employee includes all employment-related identifiers, such as the employer's name and Sun Life group policy number, as well as the employee's own personal identifiers, including social security number and salary. The employee then provides details about the medical basis of the disability, including the attending doctor's name, and, if requested, any relevant treatment records.

For short-term disability coverage, an employee of The Research Foundation of State University of New York, for example, must inform a manager or human resources of injury or illness, states RFSUNY on its Short-term Disability: Claims Process page, so that the appropriate office can check the employee's accumulated sick days and send out the correct forms, including a Statement of Rights. The employee must file a claim within 30 days of the date on which the disability begins. Depending on certain legal factors, the employer verifies whether the employee's coverage falls under New York State Disability Benefits Law or a voluntary short-term disability plan.

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