Official Payments operates in all 50 states, Puerto Rico and the District of Columbia, as of 2015. It processes state and federal tax payments in all states, and processes local tax payments in select jurisdictions that opt into the system.
The only service that Official Payments does not offer in all states is payment for higher education; 43 states, the District of Columbia and Puerto Rico all contract with Official Payments to process fees for select colleges and universities. States that do not accept Official Payments at any educational institutions include Alaska, Delaware, North Dakota and New Hampshire. Maine, Nevada and South Dakota are also excluded from Official Payments' higher education service.
Forms of payment accepted through Official Payments are electronic checks, credit cards, MoneyGram and PayPal. Visa, MasterCard, American Express and Discover are accepted credit cards. PayPal Credit is also accepted. Payment services are offered in both English and Spanish.
Official Payments offers both online and phone payment options. Making payments through the site does not require a software download and works on any web browser that supports SSL security. Supported browsers include recent versions of Internet Explorer, Firefox, Chrome and Safari. Customers without a supported browser must use the telephone payment options instead.