Douglas Elliman Property Management manages property in the states of New York and New Jersey, focusing primarily on large residential buildings in use as condominiums and rentals in New York City, New York, as of 2016. The company also offers a variety of tools and resources for investors as well as residents of its properties, ranging from online payment tools to a system that tracks local zoning and building laws.
The majority of the properties the company manages exist within the five boroughs of New York City, New York, though it does offer its services at buildings in the surrounding areas, including cities in Westchester County and some areas of northern New Jersey. Douglas Elliman Property Management works with property owners to provide a full set of management services that cover the daily operations of residential buildings. This begins with establishing an online payment system for tenants, which includes options to pay via an electronic transfer from a checking account, through a phone payment service or via text message.
Douglas Elliman Property Management is also responsible for ensuring the physical upkeep of all the properties it manages, which includes hiring staff to handle general maintenance as well as resident requests for repairs. Some properties may also feature on-site managers or superintendents to handle other issues with residents, doormen or facilities managers to handle the exterior of the building. The company also helps property owners understand all the local laws that relate to residential property ownership.