What is staff communication in business management?


Quick Answer

In business management, staff communication is a means of providing feedback to employees regarding their performance. The larger goal is to help them to perform better on a day-to-day basis. Staff communication is considered a crucial part of the success of a business, since it impacts rates of attendance, morale and productivity among employees, states Inc. magazine.

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Full Answer

One way to create staff communication in a business setting is by ensuring that it is part of the company culture. This means interacting with staff on a regular basis, formally and informally, and encouraging them to do the same with one another.

Another way to foster communication is by communicating clearly to set a good example. This means thatoffice emails or correspondence should beshort, to-the-point messages. Clear communication also means engaging the audience in some way during a long meeting, be it through a joke or some kind of question that stops them from passive listening.

Positivity is also crucial to staff communication. By refraining from dominating the conversation, everyone is able to talk to each other and feel open to express themselves. Criticism should also be balanced by compliments, since people often try to filter out negativity.

Staff communication can take place on the phone, by email, in writing or in person. It is important to remember that the best way to communicate is usually in person, since this fosters conversation and ensures that all parties are fully understood.

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