What Is Southwest Airlines' Credit Card Cancellation Policy?

What Is Southwest Airlines' Credit Card Cancellation Policy?

Southwest Airlines states that only some flight reservations are refundable, regardless of the method of purchase. If a flight is refundable, funds are returned to the original credit card on which the flight was purchased.

For refundable ticketless reservations, a customer can call Southwest Airlines to request a refund at 1-800-435-9792. For all other reservations, a request must be submitted in writing to Southwest Airlines, Refunds Department, P.O. Box 36649, Dallas, Texas, 75235-1649. Refundable tickets with no other restrictions can be applied to future flights if they are not used for the original flight. A customer can cancel a reservation online by submitting a request via the Cancel Air Reservation portion of the Southwest Airlines website.