How Do You Sign up for EPay on the Dallas City Hall Website?


Quick Answer

To sign up for ePay on the Dallas City Hall website, visit DallasCityHall.com and click on the Pay button at the top right-hand corner of the home page. Click on the Water Bill link, and select the ePay link or Paperless Billing link to begin the enrollment process online. As of 2015, you can use ePay to pay and view your utility bills online for the City of Dallas.

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Full Answer

You need your utility account number to register for ePay, as of 2015. Type this number into the required field, and create a user ID and password. Both the user ID and password must include a combination of alphanumeric characters. The password must have five to 14 characters, while the user ID must be eight to 20 characters. Re-enter the password in the Retype Password field to ensure that it matches the password entered into the previous field.

The city sends your utility bill notifications to the email address you provide in the next step. Therefore, enter a valid email address that you check regularly. Finally, enter your first and last name if you are registering as a residential customer. To register as a commercial or business customer, enter your company's name.

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