To sign up for Citizens Bank online banking, visit the company’s website at CitizensBank.com. Click the Login button located at the top of the main page. Select the Enroll Now button located at the bottom of the new Web page, and follow the steps to begin enrolling for an account.
To start the banking enrollment process, enter your Tax Identification Number or Social Security Number in the verification field. You also need to provide the bank with your ATM/Debit Card number, your account number and your PIN number for the card. To continue, click the Next button. If you lack an ATM or Debit card, you can contact customer service for assistance.
You can verify your enrollment by repeating the process and clicking the Enroll Now button while on the login screen for Online Banking. An Online User ID appears after you confirm your identity. This User ID indicates enrollment and allows you to access the account when used with a password.
Unlike the password, the User ID is not case-sensitive. This ID is also unique to your account and can contain both letters and numbers. Create a password that is easy to memorize and at least eight characters long.