CitiMortgage payments should be made on or before the due date listed on the borrower's mortgage statement. Payments should not be made before the borrower receives a mortgage statement either by mail or email.
Payments options include payment via mail, telephone or online through the CitiMortgage website. Payments made through the mail should be sent well in advance of the due date to avoid late payments and penalty fees. Payments sent through overnight mail services should be sent to 4740 121st Street, Urbandale, IA 50323-2402. Payments received after the due date are considered late and delinquent. The lender may charge late fees if the payment is not received on time. After 30 days of delinquency, the lender may report the late payment to credit bureaus.