The Shoe Company customer satisfaction survey is an online survey allowing recent customers of the store to share feedback about the experience. A customer needs a recent receipt from The Shoe Company to complete the survey.
After accessing the customer satisfaction survey link, the user enters information from the receipt, including the store and terminal numbers, date and time of visit, transaction number and total amount of the purchase. The user then completes the online satisfaction survey about that shopping experience. Completing the survey earns the user a coupon on a future purchase, a chance to win $1,000, and a chance for other weekly prizes, as of 2015.