The SolarCity Corporation offers solar power services to residents, businesses and government entities. For residents, the company provides constant monitoring of the equipment, free repairs to any equipment or panels, and a home protection guarantee that protects the resident in the event of roof damage due to the panels. Additionally, residents receive battery backup solutions in the event of emergencies or unexpected outages. Typically, the company designs the panel arrangement for a client and installs the product in one day.Continue Reading
SolarCity also transfers service to new owners for customers moving to a new location, and it provides free quotes on its website, SolarCity.com.
For businesses and governments, the company offers turnkey microgrid service, ensuring that communities and businesses have access to power in the event of a power outage. These customers also receive DemandLogic, a device that controls the battery and energy consumption during high peak times to even out spikes in consumption.
SolarCity provides resident, business and government service to 17 states including California, New Mexico, New York, New Jersey and Rhode Island, as well as international business service to Mexico, as of 2015. The company partners with international companies such as Google, Honda, Goldman Sachs, PG&E Corporation and Wal-Mart.Learn more about Customer Service