Purolator provides a wide range of shipping and logistics services within Canada, including consumer transportation of packages on a per item basis, as well as online billing and tracking tools for parcels. It also offers business solutions for companies that transport packages on a regular basis, including recurring pickups for outgoing items and organizational aids to create a scalable distribution plan.
Purolator divides its services into sections according to the customer base, though both individual and business clients have access to many of the same features. The core element of its individual service allows a client to ship packages to various locations across Canada, as well as to the United States and some other international locations. Customers are able to use the Purolator website to estimate the cost of sending a package, including options to use the company's materials at an additional cost. Purloator also operates service centers that allow customers to drop off packages and pay for shipping in person.
Purolator's small business solutions involve the same shipping estimations, but on a larger scale depending on the need of the client. Business customers are able to obtain discounts on recurring shipments with the company under certain circumstances, as well as access tools to print multiple shipping labels and schedule a Purolator team member to pick up packages from the business site. The company also works with its business clients to help them create a sustainable business model for shipping products and reducing costs.