Services available from shipping companies may include daily retrieval of small or mid-size packages, aid in packing products for shipment, the transportation of items for special events such as trade shows or next-day shipments on select products. Other services may include the tracking of shipments and management of international product importing and exporting.
At a basic level, many shipping companies work with businesses to pack and send packages on a daily basis, which typically involves a delivery agent visiting the business daily to drop off any incoming packages and retrieve any outgoing items. To facilitate this process, many shipping companies allow customers to create and pay for the shipping labels online, then print them and affix them to the package. Certain companies also allow customers to take items to a shipping center to drop off or obtain help in packaging items, such as covering items in bubble wrap or filling a box with packing peanuts.
Some shipping companies also offer special shipping services for specific business needs, such as the transportation of trade show materials from a warehouse to an exhibit hall. Many companies also work with clients to complete international orders, both from an importation and exportation perspective. This may include offering the appropriate customs forms and offering support staff to help the business provide the appropriate documentation for shipments. The companies also track all orders and relay details to customers.