What Services Are Provided by CitiMortgage, Inc.?


Quick Answer

CitiMortgage Inc. provides lending services to potential home buyers looking for a mortgage loan and to homeowners looking to refinance their homes. The company provides in person and telephone support as well as online account management through its website, CitiMortgage.com. Additionally, it gives customers the opportunity to apply for mortgages or refinancing online as well as check the status of the loan application.

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Full Answer

Among its refinancing programs, the lender implements the Home Affordable Refinance Program. This program offers homeowners with little home equity the opportunity to reduce monthly mortgage payments, lower interest rates and does not require a home appraisal or mortgage insurance.

For potential home buyers, CitiMortgage guides customers through the entire process from pre-approval to closing. The lender guarantees the property closing on time, and it promises to award the home buyer with $1500 if it does not. Mortgage plans offered include fixed rate, adjustable rate, FHA and VA loans.

CitiMortgage.com provides an online mortgage tutorial that provides information on loan options, rates, fees, the process and a glossary. The site also offers a mortgage calculator to help home buyers determine their future monthly mortgage payments. Additionally, the site provides support to homeowners unable to make their monthly payment due to financial troubles or hardship and homeowners facing foreclosure.

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