Citibank’s website offers Internet banking, mobile banking, tablet banking, online transactions and statements via e-mail services. These services are available around the clock via the bank’s online platform, which is accessible via a computer, mobile device or tablet.
The Internet banking option features options for monitoring accounts by viewing transactions, statements and linking accounts for a single login. Second, the client can manage and operate her accounts by transferring funds across banks, making utility bills payments, accessing personal loans and withdrawing a broad range of deposits online.
The website is streamlined for easy mobile banking via smart phones and tablets. The features under mobile banking include viewing account details, transaction history, fund transfer, payments and requests such as checkbook ordering and payment termination. No information is stored on the device or SIM card to prevent fraud in case the phone is lost or stolen. Other security features include unique User ID and PIN, encrypted account information and PIN blockage after incorrectly entering the PIN six times.
Citibank has invested in security features to protect its clients from online fraud. The primary features include secure Internet banking, online purchases and mobile banking. However, the client should complement the bank’s measures by protecting her computers and account information.