Primary care departments at the Kaiser Permanente Santa Clara Medical Center include Adult Medicine, Family Medicine, Pediatrics and the Women's Clinic. The hospital also offers at least 60 subcare and specialty fields, including anesthesiology, cardiology, nuclear medicine, orthopedics and radiation oncology. The hospital offers comprehensive cancer care, laboratory, pharmacy, radiology and women's imaging medical support services. Other services provided at Kaiser include Health Education, Outpatient Nutrition, Release of Medical Information, Worksite Wellness and Volunteer Services.
Healthgrades designates Kaiser Permanente as one of its Distinguished Hospitals for Clinical Excellence, recognition to those performing in the top 5 percent in overall clinical excellence nationwide. Healthgrades has also placed Kaiser among America's 100 Best Hospitals for Critical Care, Gastrointestinal Care, General Surgery, Prostate Surgery, and Pulmonary and Stroke Care. Kaiser received the Outstanding Patient Experience Award from Healthgrades for the overall experience of patients experience relative to hospital cleanliness and noise level, staff communication, and post-discharge and medication care instruction.
In U.S. News' Best Hospitals rankings, the general medical and surgical hospital scored high in patient safety, due to a commitment to reducing medical mistakes and accidents in the nearly 5,000 inpatient and nearly 16,000 outpatient surgeries executed in the year it was observed. The publication acknowledges Kaiser as the third-ranked hospital in the greater San Jose area.