Intuit offers customer support for a wide variety of products, including business products, such as Intuit Payroll and QuickBase and products for individuals, such as Mint, TurboTax and Quicken, as noted on Intuit.com. Some of this support comes in the form of online help websites. Intuit provides a main help site directory for all of its products and then has separate help sites for each individual product.Continue Reading
As an example, Quicken and QuickBooks have their own individual support websites that provide assistance via specific help topics and also provide community support forums for users to interact. The help topics Intuit's support sites address includes topics like how to obtain copies of tax documents such as tax returns and W-2 forms or how to download and install specific software.
Intuit also offers international support for customers in nations such as India, Singapore, the United Kingdom, the United Arab Emirates, Australia and the Philippines. The company offers separate language sites for largely bilingual areas such as Canada and Hong Kong.
Customers who are in need of support from Intuit can also access customer service and technical support via phone. In some cases, Intuit certifies independent businesses to serve as third-party support providers for products such as QuickBooks. These companies may carry an "Intuit Certified ProAdvisor" credential, such as that noted on AccountsbyDarci.com.Learn more about Customer Service