Help Me Howard resolves out-of-the-ordinary issues for people in the New York City area. Investigation and resolution of problems is done by Howard Thompson from WPIX-TV.
People contact Howard Thompson through e-mail. If the problem is legitimate, he will assist them by acting as a mediator in getting refunds for unsatisfactory work or ensuring that the work is redone properly. Thompson has helped landlords collect rent from delinquent tenants, and his services include exposing con artists and rings. He assisted in having an unlicensed medical practice shut down, and his investigative services have resolved hundreds of issues before legal action was required.