The Federal Employees Health Benefits Open Season Online system allows federal retirees to change their enrollment or re-enroll in FEHB plans. Retirees can also view and update the information of their dependents. Survivor annuitants and former spouse annuitants can access FEHB Open Season Online as well, notes the Office of Personnel Management website.
As of 2015, federal retirees have to register every year to use FEHB Open Season Online. To register, retirees need their annuitant claim numbers and Social Security numbers. An email address that is on file with the Office of Personnel Management is also acceptable for registration. The system lets retirees change their addresses, add email addresses and view their transaction histories, according to the Office of Personnel Management. An Open Season Health Benefits Guide, health plan brochures and frequently asked questions are also available for review.
FEHB Open Season Online allows its users to communicate with customer service representatives through the system’s Live Help feature. Instead of using Live Help, federal retirees can also send emails to customer service representatives. Federal retirees can use the Office of Personnel Management’s comparison tool and review information about the payment of health benefit premiums. FEHB Open Season Online also provides retirees guidance about canceling or suspending their enrollment, explains the Office of Personnel Management website.