Q:

What services does CoreCentric Solutions offer?

A:

Quick Answer

CoreCentric solutions offers repair services, remanufacturing services, engineering services and reverse logistic services. The company also has programs that manage core collection and recovery processes. However, for repair services, CoreCentric solutions does not conduct any service calls, and the customer has to send any parts to the company since all its technicians are in-house.

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Full Answer

CoreCentric solutions is authorized to repair appliance parts for major brands, such as LG, Kenmore, Samsung and Whirlpool. The company often repairs these parts within 48 hours, and provides the client with a six-month warranty.

For the company to repair your appliance parts, you have to fill and complete the order form, pay by check or credit card, package the part in bubble wrap to prevent damage while shipping, and send the order form, the part and the payment to CoreCentric solutions offices in Glendale Heights, IL. The company analyzes and repairs the part within two to four days and returns it to you.

CoreCentric solutions also remanufactures parts to meet original equipment manufacturer specifications. The engineering team analyzes, tests and repairs the parts to correct all the failure modes. Examples of programs the company has to manage core inventory are a warehouse management, obsolescence management and inventory management systems.

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