What Services Does the Cleco Corporation Provide?


Quick Answer

Cleco Corporation provides electric power services to residential and commercial customers within various regions of Louisiana and Mississippi, as of 2015. In addition to providing retail and wholesale power, it also operates safety and maintenance teams to repair power lines in addition to offering customers access to outage maps and account management tools via its website, Cleco.com.

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Full Answer

The public utility holding company Cleco Corporation began operation in 1935, gradually expanding its electric power services from its headquarters in Pineville, Louisiana, to cover numerous areas of the state as well as regions within Mississippi, establishing a network of first-party power generation plants. The company sells electric energy to residential and commercial customers in both states, which may come from its own generators or from external sources, depending on price and demand. The company offers both types of customers access to phone support staff to help with outages and power fluctuations and to report any safety hazards across its service areas.

Customers may also create online accounts with the utility firm to manage service contracts, review current power rates and make payments for due balances. The company also offers text message alerts on power usage as well as safety conditions, along with a more complex outage map and reporting system also available through the site. Cleco Corporation also works to create more sustainable energy sources and educate consumers on ways to reduce usage, thus reducing monthly energy costs.

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