What Services Does CitiBank Offer Online?


Quick Answer

Online, CitiBank offers paperless statements, account alerts, and check images. This financial institution also provides online fraud protection and customer support, which is available 24 hours a day, seven days a week. With CitiBank's eBill program, customers may opt to receive bills electronically. Customers may then view and pay these bills through CitiBank's online banking service.

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Full Answer

CitiBank offers Auto Save online, which allows customers to schedule regular automatic fund transfers between checking and savings accounts, explains CitiBank. The bank also provides Popmoney, which allows customers to pay other individuals online directly from a CitiBank account. A customer may utilize financial tools such as expense analysis tools and customizable budgets, which are available on CitiBank's website.

CitiBank offers security features such as virtual account numbers as a way for a customer to protect himself from identity theft while shopping online. A customer may also opt to add an authorized user to his account on CitiBank's website.

CitiBank provides online banking services for both checking and savings account holders. Customers with credit cards, mortgages, or personal loans may also use online banking services, explains CitiBank. In addition to online banking, CitiBank customers may manage accounts via a mobile or tablet device or over the phone. Customers may also choose to deposit checks from a mobile device.

With text banking, users have the ability to manage personal accounts via text commands, reports CitiBank. By sending specific text messages to CitiBank, a customer may check his account balance, view the details of a credit card payment, or see his recent transactions.

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