What services are available for Nook customers experiencing technical problems?


Quick Answer

Barnes and Noble offers a NOOK technical support site with resources and contact information at BarnesAndNoble.com. The NOOK support site offer software updates, user guides, warranty information, FAQs and video tutorials.

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Full Answer

In addition to the aforementioned resources, Barnes and Noble also offers a knowledge base covering a wide variety of support topics such as resetting a NOOK tablet and dealing with an unresponsive NOOK tablet. In the case that a technical problem is not resolvable with the provided resources, click on the Contact Us button in the top right area of the NOOK support site to find contact options including an email form, a live chat application and phone numbers to call customer service directly.

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