Q:

What services does Altra Federal Credit Union offer?

A:

Quick Answer

Altra Federal Credit Union offers online services such as live chat, Anytime Deposit, Altra Secure ID and Virtual StrongBox. The organization also offers online and mobile banking, and provides detailed rates of various loans.

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Full Answer

To protect its customers from identity theft, Altra Federal Credit Union provides them with a secure ID. Customers can make deposits or payments by scanning checks and transmitting their images online to Altra. The firm also provides a Virtual Strongbox for secure stowage of documents online, while Altra Online Banking offers customers a platform for financial management. Customers can also get fraud and security alerts and stay informed while transacting with Altra.

Altra’s online banking feature lets customers pay bills remotely, schedule funds transfers, and view their electronic accounts and credit card statements. A MoneyDesktop feature allows customers to manage multiple financial accounts in one secure place. Customers can also get alerts and notifications when they bank online.

The mobile banking service allows a customer to apply for a loan from his mobile device, check his account balance, transfer funds or pay bills. Altra offers mobile applications that are compatible with different operating systems. The use of advanced encryption technology prevents unauthorized access to customers’ accounts. Prospective borrowers can check the lending rates for mortgages, vehicles, home equity, boats and business loans, along with the rate discounts available on Altra’s website.

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