How Do You Serve in Fine Dining?

How Do You Serve in Fine Dining?

How Do You Serve in Fine Dining?

To understand fine dining restaurant service, servers follow the guidelines of the acronym S.E.R.V.I.C.E: social, enthusiastic, responsible, vibrant, intelligent, courteous and engaged. Servers should have extensive knowledge of the restaurant's history, layout and food and drink menu, because customers in a fine dining establishment expect an expert server.

Sharing the restaurant's history with a customer can make them feel connected to the concept. Communicating the ingredients, flavor, preparation techniques and nutritional information of the food is expected. A server must know recommended food and drink pairings. FoodSteward.com suggests industry books "Mr Boston: Official Bartender's and Party Guide," "The Professional Chef Larousse Gastronomique," "The New Southeby's Wine Encyclopedia" and "Food in History." A server works for tips, so it is important to communicate with the customer. A quality server also understands smothering versus ignoring a table, as well as suggestive up-sell technique. Because a server earns an average of 15 to 20 percent of the bill, it is in his best interest to learn profitable menu items. To work quickly, a server must learn the restaurant's layout, including bathrooms, kitchen, storage, exits and dining room. To apply for a fine dining service job, bring a resume to the restaurant manager during off-peak dining hours.