The JPay website instructs customers to use the blue MoneyGram Express Payment service form to make JPay transactions. Locations from which MoneyGram transactions can take place are listed on the MoneyGram website.
To send a MoneyGram to JPay, the purchaser must have valid personal identification, the inmate's identification number, and the receive code of the correctional facility to which the transfer is being made. The receive codes and more detailed instructions are available on the JPay website. The Moneygram service agent also has access to the facility receive codes, if the purchaser does not know the correct one to use.
MoneyGram transactions are available to inmates within 24 hours of the transaction, reports JPay. The blue MoneyGram Express Payment service form is not available online, and transactions cannot be initiated or conducted via the Internet. All JPay transactions with MoneyGram must be made at a physical MoneyGram location.
There is a MoneyGram transfer fee for transactions, notes JPay. As of April 2015, Moneygram lists a range of $2 to $9 per transaction to send a JPay payment. The purchaser should call the MoneyGram location ahead of time to obtain an exact, up-to-date fee scale. The MoneyGram online store locator provides the phone number, addresses and store hours for each location.