A balikbayan box, which means care package in Tagalog or Filipino, sent through Forex Cargo is dropped off or picked up depending on the location of the sender. The sender first packs the balikbayan box, and then by appointment, it is picked up by a Forex truck.
Forex Cargo services only the Philippine Islands. After the balikbayan box is received by Forex Cargo, it is then shipped to the Philippines to a Forex Cargo branch. The branches in the Philippines are in the metro Manila area, Luzon, Visayas and Mindanao.
In order to pick up a balikbayan box from the sender's house, an appointment must be made, or the sender is able to bring to the box to a Forex location during regular business hours. Once the package is received at a Philippine Forex location, it is taken straight to the recipient's door.
Forex Cargo has locations in the greater Los Angeles area, Eagle Rock, Glendale, Burbank and Pasadena. North Hollywood, West Los Angeles and San Fernando Valley also have Forex Cargo locations. Other services by Forex include travel arrangements and money remittance. A sender or recipient is able to access all these services and information on the Forex Cargo website.