What Is Securus Correctional Billing Services?


Quick Answer

Securus billing services is a communications provider for the corrections industry. It is a company that provides telephone and Internet communications services to prisons throughout the United States. Through their products, Securus billing services allows inmates to stay in touch with their friends and family. Friends and families can choose from Traditional Collect, Direct Bill or AdvanceConnect accounts to stay in touch with their incarcerated loved ones.

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Full Answer

Along with traditional phone services, Securus offers email and video visitation products. Secure Instant Mail provides friends and family of inmates to quickly communicate with their incarcerated loved ones. Unlike traditional email platforms, Secure Instant Email reviews and audits every message and alerts the facility if additional investigation is required.

The video visitation product is a web-based visitation system that allows friends, family, attorneys and public officials to participate in video visitation sessions with inmates. The software is cloud-based and provides corrections officials with absolute administrative and security powers. These products, along with the core telecommunication offerings, provide prisons and their inmates with multiple communication options.

Securus provides telecommunications services to thousands of correctional facilities throughout the United States. As of 2014, Securus designs, installs and maintains these systems for over a million inmates. In addition to facilitating communication between inmates and their loved ones, Securus sells and supports jail and inmate data management software and applications for record management and computer-aided dispatch systems. Clients of Securus include county, city and state prisons, juvenile detention centers and private jails.

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