The Work Number uses several types of security features in its ePayroll system to protect customer information, including data encryption, unique client logins and internal policies regarding the sharing of sensitive details with third parties. It must also follow federal privacy laws regarding what information it collects and how it stores it for future use.
One of the primary security measures The Work Number uses in its ePayroll system is data encryption, which obfuscates the contents of the data it transfers through the Internet, making it impossible for anyone tracking the information to obtain its contents. The process changes the contents of the data, transforming it into a type of secret code that requires an encryption key to reassemble. The key, which is another piece of software, only exists on the machines that house the data, meaning that anyone attempting to hijack the data cannot decode without obtaining the exact file to do so.
The company also maintains strict standards about how it shares customer information, requiring the requester to complete a verification process that proves it is one of The Work Number's partner organizations with authorization to access the data. If the requester is not part of the trusted network, the company does not share any payroll or employment details. Similarly, the company follows other privacy policies that prevent them from storing certain types of data for extended periods of time.