Novant Health and MyChart assure patients that their medical information is totally secure. The online system uses several security features to protect patient data, according to the FAQ page on NovantMyChart.org.
MyChart primarily protects medical information with secure log-in features, such as unique activation codes, user names and passwords. During online patient sessions, it encrypts all data with a 128-bit SSL connection. MyChart also uses a messaging system within its website, rather than traditional emails, so all communications are secure. The FAQ page on MyNovant.org offers advice to help patients further protect their information, including logging out of MyChart when done, closing their browsers and not sharing their login information.