A Sears cardholder can create login information for an online account using the Register option on the Citibank Sears credit card website, states Citibank. The individual must enter his card information, verify his personal information, and create a username and password for his new account. Once he sets up the account, the cardholder can log in to view his account information at any time.
Online account access is free for Sears credit cardholders, advises Citibank. From the online account, an individual can view account balances and transactions, make payments and view payment history, request a credit limit increase, and request refunds if the account is carrying a credit. The customer can view monthly statements online, but he still receives paper statements unless he requests paperless statements for the account.
An individual can also add authorized users to the account, view and organize multiple Sears credit cards, and request a replacement card if the original is lost or stolen, states Citibank. Customer service is also available through the secure messaging center within the online account.
Sears offers several credit card options to meet the needs of consumers, advises Citibank. The basic Sears card is for use by individuals at Sears and family stores including KMart, Sears Auto Centers and Sears Dental. Cardholders can use the Sears MasterCard at Sears and any other location that accepts MasterCard. Sears Commercial One is a business credit card for use at Sears stores.