What is the role of a salon owner?


Quick Answer

Salon owners perform many functions on a daily and long-term basis, including purchasing items for their salons, interacting with customers, acting as bookkeepers, overseeing other employees and even marketing. Salon owners perform a diverse range of functions, but they begin with a degree in cosmetology, say officials at the Ogle School. In addition to a cosmetology license, salon owners may have backgrounds in business and even law so they remain aware of their legal rights and responsibilities and those of their customers.

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Full Answer

Having a solid and diverse education prepares salon owners for carrying out many tasks. Although salon owners receive a training in hands-on hair care for customers, they often spend most of their days performing behind-the-scenes work. This includes making important decisions like creating a business plan, setting salaries for staff and hiring employees. Although salon owners do not spend the majority of their time cutting clients' hair, they do set the overall tone and atmosphere for their salons. They maintain friendly interactions with customers and ensure staff members do the same, as salons rely on a good customer base for business.

In addition to deriving revenue from haircuts, salons receive an income from selling products. These products can account for a substantial amount of salons' income, say authors at the Ogle School. Salon owners therefore act as salespeople by promoting sales, and ensure products stay fresh, in-store and en vogue.

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