Q:

Are reviews of Transamerica Life Insurance generally positive?

A:

Quick Answer

Reviews of Transamerica Life Insurance are generally not positive. Out of six reviews on Consumer Affairs, Transamerica has a rating of 1.8 out of 5 stars, as of June 2015. It has four 1-star reviews, one 2-star review and one positive 5-star review.

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Full Answer

Reviewers of Transamerica Life Insurance typically state that they have yet to receive any benefits from Transamerica following the death of a family member, and that the benefits are overdue. A few reviews registered through Consumer Affairs complain about poor customer service and a lack of compassion on Transamerica's part. Two reviewers inform that they keep receiving excuses and stories from Transamerica about why they haven't received their benefits. However, Transamerica has an A+ rating from the Better Business Bureau, indicating that the company often resolves its complaints.

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