A majority of the reviews for Next bikes on WalMart.com, the leading retailer for the Next bicycle company, are favorable, but there are negative opinions as well. Reviewers write that the company's bikes are sturdy, offer a smooth ride and absorb impact well. Other buyers call attention to negatives, such as an uncomfortable seat and handlebars, rusty fittings, poorly painted frames, poor suspension and an excessive need for adjustments.Continue Reading
The company, which offers a range of bikes, including mountain and road bikes for adults and children, receives limited reviews on Amazon.com. These tend to be positive, with many people rating their purchases with either four or five stars. Buyers on Amazon.com provide feedback on the ease of assembly, comfortable size, good handling and good value for price.
The Next bicycle company has been involved in two widespread product recalls. The first was in 2002, where 132,000 bikes were recalled due to faulty front suspension forks, which led to 19 riders reporting injuries from falls, as stated by the U.S. Consumer Product Safety Commission. The second recall was in 2011 and affected 91,000 Next bicycles. The products had defective bike chains that posed a hazard to riders and led to 11 additional reported incidents.Learn more about Customer Service